For any questions or queries relating to the role, please email Joe Burley on: joe.burley@etprm.com. Common stages of the interview process at Trailfinders according to 5 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. For any questions or queries relating to the role, please email Joe Burley on: joe.burley@etprm.com. " A strong work hard play hard ethos, with plenty of opportunities to travel, plus excellent travel benefits to make the most your trips " (in 58 reviews) Read employee reviews and ratings on Glassdoor to decide if Trailfinders is right for you. While new technology has boosted many companies sales offering internet bookings & other powerful online tools, Trailfinders has remained old school. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Be the first to find this interview helpful. "A strong work hard play hard ethos, with plenty of opportunities to travel, plus excellent travel benefits to make the most your trips"(in 58 reviews), "free lunch (even though this is because your break is short, still a money saver)"(in 63 reviews), "Long working hours meaning it can be hard to maintain work/life balance"(in 44 reviews), "Long hours with some weekend working"(in 76 reviews). Why are you interested in working at Trailfinders? Our Travel Consultants have between them travelled to 96% of the world's countries and offer knowledge and service second to none in the industry. This rating has decreased by -16% over the last 12 months. Hello Tunbridge Wells! The process took 3 weeks. Our Travel Consultants have between them travelled to 96% of the world's countries and offer knowledge and service second to none in the industry. An example of when I provided a high standard of service to a customer. The process took 2 weeks. Lengthy job application (took me a couple of hours to complete) Apply for Travel Consultant at Trailfinders on prospects.ac.uk - the experts in graduate careers. Visit www.trailfinders.com/jobs to find out more. Current and former employees report that Trailfinders provides the following benefits. What is the interview process like at Trailfinders? Application Process: To apply for the Head of Performance Analysis please email: recruitment@etprm.com with a covering letter and CV. What is the lowest salary at Trailfinders? Since our inception in 1970 Trailfinders have sent over 16 million clients off on their travels. The process took 6 weeks. Nobody bothered to advise me, so interviewed by two other people. They are looking for multi-taskers with strong self-starter skills and the ability to work on your own initiative. 56% of Trailfinders employees would recommend working there to a friend based on Glassdoor reviews. Ealing Trailfinders is a progressive, ambitious professional rugby club, high in the second tier of English Rugby, the Championship with strong vision and ambitions to win promotion to the Premiership and to further develop its reputation as a high performing, exciting, prestigious top team within English Rugby. Hello Tunbridge Wells! What makes you think you'd be good at this role?" Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. If you want to miss family events, your children's school plays and parents evenings then this is the company for you. The company remains privately owned but today has a staff of over 1100 and has made travel arrangements for over 16 million clients. Getting a day off or swapping shifts should be easy - if the majority of companies can manage it, so can Trailfinders. Salaries posted anonymously by Trailfinders employees. Contents These questions can surely help in preparing for . Let's say a customer asked about a trip to South Africa, how would you continue that conversation? Getentrepreneurial.com: Resources for Small Business Entrepreneurs in 2022. Application Process: To apply for the Head of Performance Analysis please email: recruitment@etprm.com with a covering letter and CV. Anonymous Interview Candidate in Dublin, Dublin, I applied online. As a result the service and advice they offer is second to none. Pop in to say hi to Stephen and his team and if you want to be a travel expert we are currently recruiting. Between them our expert travel consultants have travelled to over 96% of the world's countries. You can't even use the facilities in peace! It is the largest independently-owned travel company in the United Kingdom, and has 39 travel centres in the UK and Ireland. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. You would be working for an award winning company, continually recognised by readers of The Guardian and Observer, WHICH?, The Times and Sunday Times, The Telegraph and the Cruise Industry in their annual awards. Nothing too difficult or stressful. Had a work sheet exam style to calculate flight taxes and costs. Boo! An example of when I provided a high standard of service to a customer. Closing Date: Monday 23rd January 2023. Have you worked to targets before? I interviewed at Trailfinders (London, England) in May 2021. Was in there over 3 hours and seemed a lot of pro-longing for a process that could of taken an hour. Overall, excellent experience. Tell me about yourself, why did you apply for this job? I applied online. I applied online. Trailfinders has a multi-step interview process, beginning with submitting your CV, completing a short aptitude test and then a couple interviews, the last one being in person at the travel centre I would be working at and finishing with a written test. Thinking about the job, what would provide stress to you in the role? Corporate structure and hierarchy has also remained unchallenged for decades, so where many travel firms have actively embraced these new practices, Trailfinders have continued with their tried and tested formula. [16] In 2018 the Sunday Times Rich List named him as the UK's 21st most generous giver to charity. What we are looking for A passion for travel and a strong worldwide geographical awareness is needed. Trailfinders Overview. This is based on 390 anonymously submitted reviews on Glassdoor. Trailfinders Travel Consultant Reviews Updated Dec 6, 2022 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing Media & Communications Trailfinders do NOT care for their staff. Rather a have new job than tricks or treats? Telephone interview - "why are you applying for this role/company? What other roles are you applying for? As pioneers of tailormade travel we believe there is no substitute for one-on-one bespoke service. Save my name, email, and website in this browser for the next time I comment. Consumer Travel Survey - Best Holiday Company 2014, 2013, CLIA UK & Ireland Cruise Excellence Awards - High Street Travel Agent of the Year 2015, 2014[15]. Read what they think about their salaries on our Compensation FAQ page for Trailfinders. Strong organisational and time management skills, a close attention to detail and the ability to thrive in a corporate working environment. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Trailfinders was founded by former SAS-officer Sir Mike Gooley[2] in October 1970 in an office on Earls Court Road in west London. Ealing Candidates interviewing for Sales Consultant and Consultant rated their interviews as the hardest, whereas interviews for Travel Consultant and Travel Sales Consultant roles were rated as the easiest. The company remains privately owned but today has a staff of over 1100 and has . Have you experience working weekends? Look outside Trailfinders for skilled partners in areas. We are actively recruiting for travel consultants to join our teams throughout the UK and Ireland as well as a Senior Creative Designer and various support roles at head office in Kensington, London. In 2006 he was appointed a CBE for his services to the Travel Industry and to charity. I interviewed at Trailfinders (Bristol, England) in May 2021. 55 %. - Best salary on the high street for a travel agency - Amazing benefits including paid lunch and travel fund account. The process took 4 weeks. I applied online. Your response will be removed from the review this cannot be undone. Interview. The ability to multi-task and quickly interpret a large volume of complex information whilst communicating effectively with clients over the phone and face-to-face. info@etprm.com, Hello Tunbridge Wells! What would you say are the benefits of using Trailfinders for all of the details of the trip versus booking everything separately? Trailfinders employees rate the overall compensation and benefits package 3.5/5 stars. Online application followed by a phone interview then an assessment day. Geographic awareness is not their primary goal when it comes to hiring you. Competitors:Audley Travel, Flight Centre Travel GroupCreate Comparison. 5 free lookups per month. Started with a phone interview and then an in person interview with some tests. Trailfinders unrivalled reputation for offering an efficient and friendly service to our clients is attributed entirely to the knowledge, enthusiasm and commitment of our staff. London I interviewed at Trailfinders (London, England), Straight forward and friendly, we discussed travel experiences and where we wanted to go next . The process took 3 weeks. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Glassdoor gives you an inside look at what it's like to work at Trailfinders, including salaries, reviews, office photos, and more. Popular Careers with Trailfinders Job Seekers. In person interview with a geographical and mathematical assessment at the end (about 2 hours 45 minutes, an hour and a bit was given for the assessment). First, a thorough application on the company website. I interviewed at Trailfinders (Cork) in Jul 2022. In-person interview - "how do you handle stress? Very long interview process, with several stages and very in depth. There was an initial online test, followed by phone interview, followed by in person interview in the travel centre where I would be working and then a written test done afterwards. This last part of the interview also includes a written assignment. If a customer seems very excited about the trip but cannot book straight away, what would you do? Very little diversity within the company, for a travel company this is embarrassing.Read More, I applied online. Third, a phone interview, approximately 45 min. Changes wont be saved until you sign up for an Enhanced Profile subscription. Trailfinders was founded in 1970 by former SAS officer Mike Gooley with a staff of four. Get a free, personalized salary estimate based on today's job market. We opened the doors to our 42nd travel centre this week. Telephone interview (40 minutes) I interviewed at Trailfinders. The ability to multi-task and quickly interpret a large volume of complex information whilst communicating effectively with clients over the phone and face-to-face. A free inside look at company reviews and salaries posted anonymously by employees. The Times, The Sunday Times & The Sunday Times Travel Magazine Travel Awards - UK's Best Tour Operator 2018[9], Food & Travel Magazine Awards 2018, 2017 - Tour Operator of the year[10], National Geographic Traveller 2017 - Travel Experts[11], The Guardian - Most Trusted 2016 and Best Package Holiday Operator 2016[12], The Telegraph Travel Awards - Best Tour Operator 2014, 2012, 2011, 2008, 2007, 2005, 2004, 2003, 2002, 2001[13], Which? Sales Based on 322 salaries Travel Consultant 168 salaries Senior Travel Consultant 30 salaries Business Based on 31 salaries General Manager 9 salaries Product Executive 7 salaries We work so hard (due to fear and extreme micromanagement) and are undervalued, never heard and treated like school children. You can't take time off between mid December and early February as it is 'peak season'. Anonymous Employee in Belfast, Northern Ireland, I applied online. Between them our expert travel consultants have travelled to over 96% of the world's countries. The process took 4 weeks. I applied online. Read what they think about their salaries on our Compensation FAQ page for , Tractor Trailer Driver salaries - 1 salaries reported, Director, Professional Services salaries - 1 salaries reported, Senior Sales Support salaries - 1 salaries reported, PSE Mail Processing Clerk salaries - 1 salaries reported, Management Accountant salaries - 1 salaries reported, The Ultimate Job Interview Preparation Guide. [17] He was granted the rank of Knight Batchelor for services to Business and Charity in the Queen's 2021 Birthday Honours List. There was an initial online test, followed by phone interview, followed by in person interview in the travel centre where I would be working and then a written test done afterwards. Third, a phone interview, approximately 45 min. Like all jobs, its not for everyone, but you will definitely gain the best training and travel industry knowledge which served me well when I decided to move on. [4] In 1979 the company became the first travel organiser to be IATA-licensed and to be granted an ATOL licence by the Civil Aviation Authority. Get started with your Free Employer Profile, International Travel Consultant Interview. I interviewed at Trailfinders (Cork) in Jul 2022. Qualifications A good standard of education, ideally to degree level. An example of when I provided a high standard of service to a customer. I interviewed at Trailfinders in Jan 2022. [last] (ex. Tried to make more complex than needed to be with different sections of the interview which they didnt need to do. Overall very friendly and the tests were fairly simple. Tell me about yourself, why did you apply for this job? Between them our expert travel consultants have travelled to over 96% of the world's countries. Travelled the world for virtually nothing, made plenty enough to support my family & pay the mortgage but more importantly, met the most amazing people who will remain friends for life. A strong work hard play hard ethos, with plenty of, Long working hours meaning it can be hard to maintain. The process was not protracted and each stage was organised very quickly. Trailfinders is a British travel company in the United Kingdom and Ireland. First, a thorough application on the company website. Trailfinders definitely has an employee retention issue. Full Job Description: Click here to read the full job spec. The process took 2 weeks. Virtually every member of our head office team and senior staff started their career as a trainee Travel Consultant. First, a thorough application on the company website. Success on the pitch demands even more success off the pitch so the club is developing, strengthening and expanding. Boo! I interviewed at Trailfinders (Belfast, Northern Ireland) in May 2022. Trailfinders employs 554 employees. Longest interview Ive ever had. The process was not protracted and each stage was organised very quickly. In return we offer a friendly working environment as well as brilliant travel perks, excellent career opportunities and one of the industry's best remuneration packages. To get a job at Trailfinders, browse currently open positions and apply for a job near you. The incentive rewards and remuneration are less clear and reliable at management level but when they are good, they are good, and as in most, if not all sales jobs the top sellers will often earn more than management. Trailfinders employees attributed a compensation and benefits rating of 3.5/5 stars to their company. Posted by ; On Maj 26, 2022; 0 Comments . Pop in to say hi to Stephen and his team and if you want to be a travel expert we are currently recruiting. Former employees report that Trailfinders provides the following benefits good standard of service a... Is no substitute for one-on-one bespoke service he was appointed a CBE his! 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