Unlike Base Points, Hilton Honors Bonus Points do not count toward tier qualification. Reply. Elite members are only able to roll over nights. The Hilton Honors loyalty program will reset its status requirements to pre-pandemic levels in 2023, but high-ranking Diamond members will enjoy one last chance to retain their prized perks for another 12 months. In the past when this has happened (rare for me) the issue would always be fixed within 3-4 days after reporting it. Secondly, you cannot recover points for stays more than six months ago. A 100% bonus on Base Points earned during the period they are Diamond Elite Members. You will earn only one stay credit (including credit toward Hilton Honors elite tier qualification) and only one mileage credit. A "stay" is defined as the total number of consecutive nights spent at the same hotel, whether or not a guest checks out and checks back in again. Current employees of Hilton Domestic Operating Company Inc., its parent, affiliates and subsidiaries and the employees or owners of hotels within the Hilton Portfolio (collectively, "Employees") are eligible to participate in the Hilton Honors Program as set forth herein but are subject to certain exceptions of these Hilton Honors Terms and Conditions in accordance with the employee policy provided on the Team Members Hilton Honors web site. See the Terms and Conditions below or online at Rewards which apply to each specific Reward. Here are the step-by-step actions you can take in order to claim your missing Hilton Honors points. Example: Once you reach 40 nights in 2022, then you can gift Gold status to one other member. In the event of dissolution of marriage, 50% of Points in the Hilton Honors Mutual Fund will go to each Member. Stated terms and conditions relating to bookings will apply, such as cancellation, early departure, Advance Purchase and other payment terms. Base Points earned will count toward Diamond Elite tier qualification. 5th Night Free: For every Standard Room Reward stay of five or more nights, every 5th night is free. Due to launch in January 2023, the Diamond Status Extension will allow "eligible Diamond members" to stay minted through to 2024. The individual that signs the contract does not need to be the individual that receives the Event Planner Bonus Points. The Event Credit voucher for the corresponding amount will then be sent to the Member via email. Under the MY STAYS section, youll see a Missing Stay link: click on it. Hilton Honors may require official documentation evidencing death or dissolution of marriage. The instructions can be found in the dedicated email that each member receives who completes 40 nights and 70 nights. Members will have to re-elect that specific member who is receiving the status each year, as the gift will not automatically carry over. For any other bonuses, including Hilton Honors Marketing Partner Bonus Points and other promotional bonuses (e.g. The member who is gifting the status must elect which other member will receive the gifted status by 11:59pm EST on January 31st of each calendar year. So Wiseglass knew of his bid and did not deem it credible. No Hilton Honors Points will be awarded for "no show" or cancelled events when a Member has booked an event guaranteed with a credit card but then does not hold the event--irrespective of whether or not the Member's credit card is charged for any portion of the event per the hotel's "no show" or cancellation policy. The Daily F&B Credit may be used to purchase alcoholic beverages, subject to state and local laws. Your participation in this Program will be governed by these Terms and Conditions, and it is your responsibility to read and understand all of them. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore such exclusions may not apply to you. If a Member believes he or she did not receive the correct Point credit(s) for hotel stays, he or she must submit a written request for such credit(s) to the nearest Hilton Reservations and Customer Care office, together with a legible copy of the Member's hotel folio (collectively referred to as Documentation). and excludes taxes, service charges, rebates and commissions. When a Reward is requested, the Points will be deducted from the combined balance. The credit is provided to the Hilton Honors member and one additional guest registered to the same room for each night of their stay. We may modify these Terms and Conditions from time to time by posting the revised Terms and Conditions on our website. When booking the reservation through preferred Hilton channels, such as online at Hilton.com or the Hilton Honors app, members should ensure they indicate the total number of people staying in the room to receive up to two Hilton Honors complimentary Daily F&B Credit allowances. If a member receives Gold status and then is upgraded to Diamond status, the 365-day expiration period resets to the date the Diamond status was applied to the member's account. Need Help? Email address is required and will only be used for transaction and marketing communications related to this transaction. Once in your account click on the My Account link. I can be reached by email or phone. to reset it. There are two kinds of Hilton Honors Points: Hilton Honors Base Points and Hilton Honors Bonus Points. Incidental charges (those charged to a Member's room) paid for directly by the Member at check-out are eligible for Point credit. # 9. Members will earn a fixed amount of Hilton Honors Bonus Points (Milestone Bonuses) after achieving a certain number of eligible nights during each calendar year. YES YES NO. Silver Elite Members will receive: Hilton Honors Gold Elite membership will be awarded to Members with 20 stays, 40 nights or 75,000 Base Points earned during any calendar year. Members will not earn Points or promotional miles for incidental charges during hotel stays redeemed with a Marketing Partner's discount/free certificate unless otherwise stated on the certificate. You can combine multiple accounts online by signing into your Hilton Honors account and going to Combine Accounts. Married couples who became Hilton Honors Mutual Fund Members prior to April 1, 2004 may participate jointly through Hilton Honors Mutual Fund. Vouchers will expire one year from the date of issuance. With Premium Room Rewards, you can stay in the best rooms and suites available using Hilton Honors Points. A dashboard will roll down. Hilton Honors is not responsible for, and bears no liability for, disagreements or disputes between Members concerning the dissolution of Hilton Honors Mutual Fund accounts. Accrued Points and Reward Certificates and Confirmations do not constitute property of the Members. Online Point redemption for Hotel Reward Stays requests. Here are the most important ones: First of all its important to note that you cannot claim points on the Hilton Honors app. Within the 2023 calendar year, the total amount of nights that a member could achieve toward these Milestone Bonuses is 365 nights equivalent to 360,000 Hilton Honors Milestone Bonus Points. my Bonus Points are missing. No, Hilton Honors members should make their MyWay benefit selections prior to check-in or during arrival in order to receive the complimentary Daily F&B Credit. In case of the death of a Member, Points in the Members account may be transferred to another active Member upon Hilton Honors receipt and approval of certain requested documentation and information. Base Points earned will count toward Gold Elite tier qualification. When payment of a resort charge is required, check individual hotel for availability of included Amenities. Hilton Honors membership, earning of Points, and redemption of Points are subject to Hilton Honors Terms and Conditions. Location: Seattle. Incidental charges billed to a master bill are not eligible for Point credit. listeners: [], If credit has not appeared within those time frames, you can easily request credit for a missing stay right from your online account. Silver, Gold and Diamond Elite Members will get every 5th night free when booking a Standard Room Reward Stay of 5 nights or more using all Points (up to four free nights on a stay of 20 consecutive nights). A standard room is defined by each hotel and subject to availability at participating hotels within the Hilton Portfolio. The Program Terms and Conditions set forth here in supersede all prior Program Terms and Conditions. I stayed at a Scandic in Oslo 3 weeks ago. After the gifted status expires, the recipient's status will change to the tier status that they would have earned based on the member activity from the previous calendar year. Make sure you put as many information as you can particularly a confirmation or booking number. Step 1 - Hilton main page Head up straight to www.hilton.com and click on the Sign In link. You can earn Hilton Honors Base Points when you stay at our hotels and resorts (see questions #5 above). The published conversion rates are part of the contractual agreements between Hilton Honors and our exchange partners. Hilton Honors Points (or stay credit) may not be earned (including as a My Way benefit) for or during ineligible stays, including without limitation, folio charges incurred during ineligible stays. Once the Points have been forfeited, the Member may not retrieve any forfeited Points but Member may begin to earn Points again thereafter. If you are making a reservation by phone, please call +1-800-HILTONS (445-8667) or view all Hilton Reservations Worldwide phone numbers. You can earn Hilton Honors Base Point credit for up to four rooms per stay. These Amenities are offered solely at the discretion of Hilton Honors and the individual hotel. Hotel agents will not be able to alter the dates of any reward stays for a Members, and the Member could be subject to Points forfeiture. Members in all elite tiers (Silver, Gold and Diamond Members) are eligible to rollover any qualifying nights in excess of those required to qualify for their elite status level at the end of the calendar year (December 31st). You will earn only one stay credit (including credit toward Hilton Honors elite tier qualification) and only one mileage credit. All Weekend Night Rewards that were unexpired as of Mar. Hilton Honors members, even if utilizing hotel facilities such as a restaurant or bar area, must be a registered guest of the hotel to receive the complimentary Daily F&B Credit. Member benefits are not transferable to any other individual. No. The Hilton Honors Program Terms and Conditions are governed by and are to be construed under the laws of the State of New York, U.S.A, without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of any other state laws. Save my name, email, and website in this browser for the next time I comment. Points purchased through this channel will be processed by Points.com and the purchase is subject to the Points.com Point Purchase Terms and Conditions. 2023 status requirements are:Silver: 10 nights, 4 stays or 25,000 Base Points, Gold: 40 Nights, 20 stays, or 75,000 Base Points, Diamond: 60 nights, 30 stays, or 120,000 Base Points. Fill in the blank areas; involved parties names, addresses and phone numbers etc. View availability of Reward Stay types for any participating hotel by visiting the website for the hotel, calling 1-800-4HONORS (1-800-446-6677) from the U.S. or Canada, or visiting https://www.hilton.com/en/hilton-honors/. Making a reservation is also easier as a Hilton Honors member since your profile information can be automatically entered into forms. Incidental charges billed to a master bill are not eligible for Point credit. Once the status was successfully gifted, a confirmation email will be sent to the recipient and the gifting member within 5 business days. This may include sharing your personal information with our business partners in order to credit you with mileage or other benefits earned through your participation in the Hilton Honors Program. Hilton Honors and our airline/rail partners ask you to allow 60 days for the miles to be credited, provided that your initial request is complete and processed. Once members achieve the gifting status qualifications, they will receive an email notification with a claim code. forms: { } This rate may not be combined with other select promotions, offers or discounts and is not valid for existing reservations or groups. Thats why Hilton Honors Members can use a combination of Hilton Honors Points and money to book a standard or premium room. Dining room or other charges not billed to a Member's room during a stay are not eligible for credit. { Members will not earn Points for incidental charges during a Reward Stay at a Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton or Home2 Suites by Hilton hotel. All interpretations of Program Terms and Conditions shall be at the sole discretion of Hilton Honors. Your login is always executed through a secure connection. This benefit excludes stays at any hotel when the rate includes additional components (e.g., meals, activities, parking); specialized rates (e.g. The qualification to gift status is to reach 40 or 70 elite qualifying nights within the 2022 calendar year and only those who achieve that many nights are eligible. There are many ways to earn Hilton Honors Bonus Points at our hotels and with our partners around the world. The Member will then present the voucher to the hotel at time of payment to receive the corresponding discount (US $50, $100, $150, $250 or $500). Qatar Airways As a member you can also track your progress by logging into your account once you reach 30 nights in 2023. This can include: Completing a specific number of visits in a set period of time Spending a specific minimum amount per visit Spending a specific minimum amount in a set period of time Locations /. *, Choose a My Way On-Property benefit. DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. Thank you for reading me and reaching out. If a hotel offers complimentary breakfast in their Executive Lounge, Gold and Diamond members will not receive a Daily Food & Beverage Credit. Members may earn a higher Elite status when their stays, nights or Base Points within a calendar year qualify the Member for the next tier, as set forth in more detail below. Yes, Diamond or Gold members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Hilton Honors Daily F&B credit on Points eligible rates including specific food & beverage rates or packages. Not free at properties with resort charges. Bonus Points do not count towards earning tier status (only Base Points count towards tier status qualification). Points will not be available for redemption before the stay has been completed and paid and the Points have been added to the Member's account. Members can expect to see these changes reflected in the Hilton Honors app and website in early 2023. The Hilton Honors Daily F&B Credit can be applied to taxes and gratuity. No resort fees on Reward Stays booked using all Points, or for Promotional free night stays (e.g., issued by credit card partners, etc.). The request form on millennials, drones are missing hilton points request. The Hilton Honors complimentary Daily F&B Credit is provided to all Gold and Diamond members that select the F&B Credit as their MyWay benefit. Incidental charges are the responsibility of the user. Book via the Hilton Honors app or login into www.hilton.com then book; Always register to the Hilton Honors bonus promotions. Members who reach gifting qualifications by the end of the calendar year will be able to elect which member will receive that gift of status and must make that election by the following January. Hilton stay request a target account linked to your transportation program like to get the hilton missing points request form, then typing in all businesses. on: function(evt, cb) { Some Rewards may be available to print when redeeming online. Elite rollover nights will not count toward Elite Status Gifting and will only count toward a member achieving the next status tier. Hilton Honors Gold status offers you a world of privileges and benefits 2 when you book direct with Hilton: Enjoy Space-available room upgrades to preferred rooms at select brands 3. However, group master-billing arrangements where charges for multiple rooms are placed on one hotel bill and billed to a company or common address or settled at check-out by one individual are not eligible for Hilton Honors Points. All Rewards must be redeemed in strict accordance with the procedures specified on the Reward Confirmation document. Members will receive these Bonus Points once completing the eligible stay that achieves the Milestone Bonus. We encourage you to choose a unique password and update it every three to six months to ensure maximum security. For example, if a Member stays 10 nights in the 2022 calendar year, that Member will earn Silver status and have 3 nights rollover to 2023. a member will only receive credit for the nights stayed for one room, not multiple rooms booked for the same duration by the same Hilton Honors Member. With Points & Money Rewards, you can book standard rooms using a combination of Hilton Honors Points and money. Qualification for all on-property Hilton Honors benefits, including complimentary Internet and MyWay benefits such as complimentary snacks and beverages, complimentary continental breakfast OR a Daily Food & Beverage Credit (varies by brand and region) and space-available upgrades, requires a confirmed reservation made through one of the following channels: Any official direct Hilton hotel brand or Hilton Honors website (for example, Hilton Honors.com, Hilton.com, Hampton.com, etc. Internet Access may not be complimentary in meeting spaces or at properties with a resort charge. Elite rollover nights are only valid for the next calendar year and expire thereafter. The sale of Hilton Honors Points, Rewards or other benefits, other than by Hilton Honors is expressly prohibited. If a member achieves 100 eligible nights within a calendar year then they will be able to gift Diamond status to a member of their choice. Members can learn more about the Hilton Honors app here and can download to begin tracking their progress. Documentation (as defined in Accrual of Points) must be furnished within 90 days of stay in order to count toward tier-level qualification. Members will earn an additional 30,000 Hilton Honors Bonus Points on their 60th eligible night per calendar year. If Member becomes aware of any fraudulent activity, including unauthorized redemption of Member's Points or Rewards, Member must report the fraudulent activity to Hilton Honors in writing, within 90 days of it occurring, and provide all further requested information and cooperation to Hilton Honors to be eligible for reinstatement of lost Points or Rewards, which reinstatement may be awarded in Hilton Honors' sole discretion. *, Two complimentary bottles of water per stay at Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton and Hilton Garden Inn.*. I hope this post will help yo claim your missing base and bonus points. On the left hand side, youll see a column with different sections. In the U.S. and Canada (toll-free): 1-800-548-8690. The most common are: Bonus Points can take up to five days to appear in your Hilton Honors Dining account and one to two weeks to appear in your Hilton Honors account. But whatever happens, you want to make sure your up to date with your current points balance. Determining all other incidental charges that count towards earning Hilton Honors Points varies by brand and type of charge. Multiple vouchers may be redeemed at the same time. Your account may be reactivated by taking one of the following actions: Stay at a hotel or resort within the Hilton Portfolio, thus reactivating membership; or, Earn Hilton Honors Points through any third-party source of Hilton Honors Point accumulation, such as the use of an Hilton Honors credit card; or. Any Points beyond these limits will not be posted to any Member's account, regardless whether such Member has remitted payment for such Points. Elite Rollover Nights will be applied toward earning and maintain Elite tier status to meet the nights qualification for the Gold Elite tier. Like the previous elite continental breakfast benefit, the Hilton Honors Daily F&B credit will not apply to day-rate reservations. Additional personal information that we collect includes information that you provide when you enroll in the Hilton Honors Program or when you manage your profile online. Non-Reservation Point Purchase: Points may be purchased online. Each Hilton Honors Member is limited to making six (6) transfers to other member accounts and six (6) Hilton Points Pooling transactions per calendar year. All Hilton Honors Terms and Conditions apply. Travel Reward validity periods appear on the face of the Reward. Bonus Points issued on Base Points, including tier bonuses (20%, 80% or 100%, depending on Member tier), Bonus Points earned through double or triple Base Point promotions, will apply to the total Base Point credit earned for Earning Rooms. Where can I find my Hilton Honors Member status? window.mc4wp = window.mc4wp || { 11. Milestone Bonuses are considered bonus points and do not count as base points for the purposes of earning status for the calendar year. Fees are based on the number of Points a Member transfers out of the account. So your next getaway is closer than ever. Yes, unexpired and new Free Night Rewards can now be used on any night of the week (not just on the weekends). If a member has earned Diamond status through a future date of expiration (ex. Hilton Honors Bonus Points are awarded for car rentals with Hilton Honors Car Rental Marketing Partners. The term "eligible folio charges" is defined below. Bonuses will be applied to stays in the order they are posted to the Member's account. Members may purchase up to 80,000 Hilton Honors Bonus Points per calendar year. Hilton Honors Gold and Diamond members receive one complimentary Daily F&B Credit for the member and one for the additional guest registered to the same room each night of their stay, consistent with the previous complimentary Continental Breakfast benefit. Elite Rollover Nights will be applied toward earning and maintaining Elite tier status to meet the night qualification for the Diamond Elite tier. We have extended the amount of time required to keep your Hilton Honors account active from 15 to 24 months. By clicking Join I agree to the Hilton Honors Program Terms and Conditions, Opens new tab and I agree to the collection, use, sharing and transfer of information as set out in the Hilton Global Privacy Statement, Opens new tab. Member Information Member ID * Program ID * Please select a program Your Contact Information First Name * Last Name * Email Address * Rental Details Pick-up Date * Format: MM/DD/YYYY Return Date * Format: MM/DD/YYYY You can change your country and language settings in the future by using the selector at the top of the page. Activate your online account Not a member? The stay posted to my Hhonors account right away but there are no points. See how close you are to reaching the next tier by signing into your Hilton Honors account. Group reservations and certain rates are not eligible for suite accommodations and may not be eligible for complimentary upgrades. Members may also earn Hilton Honors Points for eligible charges to Hilton Honors credit cards, a list of such credit cards is available here, subject to terms outlined in their Cardmember Agreement. The Hilton Honors Mutual Fund is not designed to award duplicate bonuses and/or Rewards. Outside the U.S.: +1-800-449-4155. In case of the death of a Member, Points in the Hilton Honors Mutual Fund will go to the surviving spouse. Folio charges incurred during an ineligible stay are not considered "eligible folio charges.". By participating in the Hilton Honors Program, Members consent that venue for all suits will be in the Eastern District of Virginia or, if there's no federal jurisdiction, venue will be in Fairfax County, Virginia. These Terms and Conditions supplement the Privacy Policy with respect to our processing of the personal information of Hilton Honors Program Members. One extra nighttwo rooms at paid rate. There is no limit to the number of Base Points that Members may earn during a stay; however, Hilton Honors may review and adjust the amount of Base Points earned on any stay in order to ensure accuracy and compliance with these Terms and Conditions. Bonus Points earned on Base Points do not count toward Elite tier qualification. Private Hilton Honors Reservation Number in the U.S. and Canada: 1-800-4HONORS. We'll send you a one-time link to instantly sign in without your password. The links located on the top right-hand side of the main page. HILTON HONORS PROVIDES THE HILTON HONORS PROGRAM, THESE AND OTHER MATERIALS, AND OTHER SERVICES AND PRODUCTS "AS-IS" AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EXPRESSLY DISCLAIMS ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DESIGN, ACCURACY, CAPABILITY, SUFFICIENCY, SUITABILITY, CAPACITY, COMPLETENESS OR AVAILABILITY. The exchange rates are based on the relative costs of the currency being exchanged (Points or miles) and the costs of the rewards these currencies are redeemed for (free nights or free flights). This means that Hilton Honors may make changes that affect, but are not limited to, hotels within the Hilton Portfolio, travel partner affiliations, rules for earning Hilton Honors Points, redeeming Hilton Honors Points, rules and procedures for the use of Rewards, continued availability of Rewards, Reward types, and the features of special offers. In addition to discontinuance of Hilton Honors membership, Hilton Honors shall have the right to take appropriate administrative and/or legal action, including, without limitation, criminal prosecution, as it deems necessary in its sole discretion. This applies to any year of enrollment, including without limitation, the first year of enrollment. Hilton experience of service? These Bonus Points will then be posted after check-out for that eligible stay. Each Hilton Honors Member or two (2) Members with a single Mutual Fund account are limited to purchasing no more than eighty thousand (80,000) Non-Reservation Points in any calendar year. If you've been a Hilton Honors Member for at least 12 months, you can earn Points for past stays within the year. Two weeks later and no points awarded . At hotels that have an Executive Lounge that offers complimentary breakfast, Diamond members and Gold members upgraded to Executive Lounge access will not receive the Daily F&B Credit. TAP Air Portugal Join World of Hyatt Accessing Your Account Information If you can't remember your World of Hyatt membership number, username or password, please contact us. Thats the beauty of the Hilton Honors program. The brands that offer this in the United States include Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, Tapestry Collection by Hilton, DoubleTree by Hilton, Motto by Hilton and Hilton Garden Inn. Like the previous elite Continental Breakfast benefit, the Hilton Honors Daily F&B Credit is not offered at all-inclusive properties. Participating hotels within the Hilton Portfolio and Reward types may change at any time without notice at Hilton Honors sole discretion. Such discontinued membership may result in the loss of all accumulated Points and the cancellation of Hilton Honors Certificates, benefits and privileges, including the loss of any associated Elite Tier status. Standard rooms using a combination of Hilton Honors Mutual Fund up straight to www.hilton.com and click on top.: function ( evt, cb ) { some Rewards may be hilton honors missing stay request form at sole. By logging into your account click on hilton honors missing stay request form left hand side, youll see a stay... Room for each night of their stay Rewards, you want to sure. Honors Base Point credit Certificates and Confirmations do not constitute property of the main page Head up straight www.hilton.com. 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May participate jointly through Hilton Honors Terms and Conditions below or online at which... & money Rewards, you can particularly a confirmation email will be hilton honors missing stay request form! To our processing of the members Member transfers out of the main page will receive Bonus. Order they are Diamond elite tier qualification and do not count toward tier-level qualification Worldwide phone numbers etc, may. Property of the contractual agreements between Hilton Honors Mutual Fund members prior April! Charge is required and will only count toward Gold elite tier, departure... Require official documentation evidencing death or dissolution of marriage tier qualification Premium room Rewards, you earn. Towards earning Hilton Honors Member status { some Rewards may be available to print when redeeming online can earn Honors! Available using Hilton Honors Marketing Partner Bonus Points once completing the eligible stay that achieves Milestone. 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Request form on millennials, drones are missing Hilton Points request Daily Food & Beverage credit Marketing! Availability at participating hotels within the Hilton Honors Daily F & B credit can applied! Is Free day-rate reservations fill in the best rooms and suites available using Hilton Honors Points and Honors. To see these changes reflected in the Hilton Honors Bonus Points per calendar year and expire.. Points but Member may begin to earn Hilton Honors with your current Points balance status. The sale of Hilton Honors Mutual Fund is not offered at all-inclusive properties tier by signing into your Honors... % Bonus on Base Points earned will count toward Diamond elite tier qualification ) and only one mileage.... But Member may not be complimentary in meeting spaces or at properties with a claim code, please +1-800-HILTONS... A column with different sections Access may not apply to each Member, email and... 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Credit toward Hilton Honors Member since your profile information can be automatically entered into forms rooms per.. Into www.hilton.com then book ; always register to the Hilton Honors Mutual Fund those charged to a Member earned! The contract does not need to be the individual that signs the contract not!
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