Then print your shipping documents, enclose the returns form within the package, fix the label to the outside of your package and send the item back through your chosen method. Shipments can be made anytime between 8am and 9pm. This payment can be made with either a credit card or PayPal. label that youll need to attach to your parcel. Date of experience: 11 January 2023. Once we have confirmation of your parcel from eParcel Return we will issue your credit, this usually takes up to 10 business days. case 'burkina faso': case 'burundi': case 'cameroon': case 'chad': case 'comoros': case 'congo, republic of': case 'djibouti':case 'equatorial guinea': case 'france': case 'french guiana': case 'gabon': case 'guadeloupe': case 'guinea': case 'haiti': case 'ivory coast': case 'madagascar': The items need to be unwashed and unworn. EXTRA 23% OFF. When it comes to serving you the latest dose of women's fashion, we've got hundreds of new product dropping daily for everything your #OOTD needs. Then take it to your nearest locker, streetbox, PUDO or Post Office to send it off - its that easy! Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! If you are the recipient of the parcel, please contact your shipper, they will be able to resolve this on your behalf. Don't worry if you've forgotten your password! Pretty Little Thing knows this and offers a generous returns period of up to 45 days from receipt (28 days for international returns). All international customers can download their returns label here Returning from US, AUS/NZ/Germany: RETURNING VIA PORTAL IS QUICK, EASY AND COST EFFECTIVE! Any breach will result in the termination of your membership and no refund will be given. Give me ideas in the comments! For more size charts on their specialty . Package up your unwanted purchase with a note inside including your name and order number (youll find this on your confirmation email). Youll find these alternative methods below: Email us: customer.services@prettylittlething.com, Write to us via post: PrettyLittleThing.com, Heasandford Industrial Estate, Widow Hill Road, Burnley, BB10 2BQ. Drag the labels to their correct locations on the diagram of chordate characters below. Orders must be placed before 22:00 Monday-Friday, before 20:00 on To remove the label, scratch into it with the point of a knife or other blade, firmly stick a piece of clear tape over the scratch and firmly tug the tape upward. Score an extra 10% off clothing and accessories with this PrettyLittleThing discount code. Securely package your items then its ready to post it off! No stress. Check your order history and select the order you want to return. The return label usually gets sent to junk mail. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us using the steps in the section above labelled HOW DO I RETURN AN ITEM? Click here for additional information: www.boohoocapricingsettlement.com. I ordered a shirt and it came and it looked nothing like the picture at all and the fabric looked SOOO cheap. Please note that our 12 month Unlimited UK & IE Next Day Delivery service excludes UK Next Day Evening Delivery. You must have JavaScript enabled in your browser to utilize the functionality of this website. if(this.value.length < 3){ Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. There is a returns label included in your parcel. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. If this is not available in your area then you will need to contact your local post office. Your PLT parcel packaging, if your order is arriving in multiple parcels then there will be a sticker on the bag to let you know the order has been split. Please . Please return unsuitable CAN YOU SHIP TO A DIFFERENT ADDRESS OTHER THAN MY BILLING ADDRESS? 12.00 | 20% OFF. jQuery(document).ready(function(){ Please remember to keep your proof of postage. The express shipping services for USA cannot make shippings to PO Box addresses. USA Standard Shipping. case 'mali': case 'martinique': case 'new caledonia': case 'niger': case 'polynesia': case 'senegal': case 'seychelles': case 'swaziland': case 'togo': jQuery('.s-fr').show(); break; continuing. This is fast fashion accelerated. You'll get an email once we receive your returned item. Headquartered in London, Paris and LA, the brand has been making impactful strides in the online fashion industry. Sorry to hear you havent received a part of your order! $10. Can I Return Pretty Little Thing Products After Use? Returning via eParcel Return means you should get your refund within 14 business days. // ]]>. to a 48 hour service over busy retail periods including Black Friday weekend. Returns must be made at your own cost. Unless you have contracted as a consumer in the EEA and you have cancelled your Contract under clause 5 of the Terms and Conditions, in which case we will refund delivery charges you have paid for delivery of the products to you, although the maximum refund for delivery will be the least expensive delivery method we offer to your delivery destination. Currently there are these discount codes and offers available for PRETTYLITTLETHING: Up to 70% Off Everything* + Get An Extra 10% Off *Excl. If this is the case then we can reasonably decline your refund. Pretty Little Thing return policy asks that you return items within 28 days of processing the order for refund or exchange. Bona Fide Masks. Remember to keep hold of your receipt to track your parcel, which you can do. We don't currently ship to that country. You can return your PrettyLittleThing order FREE via any newsagent or corner shop that offers the Hermes service. If you have everything that is on the invoice the rest of your order will come separately. Collect & Return with 100+ brands . Yes, since you will have created a customer account their website stores what you ordered. This means that once your order has been placed, you will be unable to cancel it. Please return your item(s) to us following the method below: Simply enter your promotional code into the 'Redeem a promotional code' box at checkout and hit 'Apply Coupon'. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! case 'united states': case 'belize': case 'costa rica': case 'el salvador': case 'guatemala': case 'honduras': case 'mexico': case 'nicaragua': case 'panama':case 'saint pierre and miquelon': jQuery('.s-us').show(); break; Youll get a tracking receipt and you can check the progress of your return at www.doddle.com, Want to know more? Visit one of our island-wide post offices and send your return. Check your order history and select the order you want to return. . Next Return Policy Is it 28 Days For a Refund. Delivery Costs. Remember to add your order number if you download a new returns label. Offer must be purchased by selecting option at checkout. $15. California Transparency in Supply Chains Act, The item has either been shipped as addressed or, to a neighbour. PLT reserves the right to change any terms and conditions that are associated with your Royalty subscription at our discretion. Expired. We have had a problem shipping your parcel, if you are the shipper of the parcel, please contact us, with contact details for the recipient. If youre a customer in the UK or EEA, you get 14 days to cancel your contract with us. The sender has told us they're going to post something, but we haven't received it yet. Unfortunately, we are currently unable to process exchanges. JS. 5.99. Refunds will be credited back to the card they were paid from. To keep an eye on your return, track . If you returned your order over 21 days ago and still havent heard from us, hit us up using the form below so we can help. Please do not post the package without obtaining a receipt of posting. If you are unable to access the status of your order, pleasecontact usand we'll get back to you ASAP. Pretty Little Thing has a consumer rating of 1.76 stars from 574 reviews indicating that most customers are generally dissatisfied with their purchases. If you placed an order using the standard shipping service and your USPS tracking is showing that there has been an unsuccessful shipping attempt or if you have received a drop card, then you will need to either reschedule your shipment or arrange to collect your parcel from your local USPS post office. Please note that our 12 month Unlimited UK Next Day Delivery service excludes UK Next Day Evening Delivery. case 'libya': case 'somalia': case 'venezuela': case 'yemen': jQuery('.s-na').show(); break; 50% Off. See Also: Next Return Policy Is it 28 Days For a Refund? Your dispatch email, if your order is going to be sent in multiple parts then your dispatch email will only include some of the items you ordered, you will then get another dispatch email. You will be blessed in return! Returning through our portal means you should get your refund within 14 business days. Please . !Socials Instagram: @mikaelaaluv https://www. USA Express Click & Collect. Select a retailer, create your label, and drop it off or have it collected! Cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note. Your returns label will be included in your parcel but if you need another one don't panic. Their return policy is fairly straightforward about the number of days and the conditioning required for the item. In case you bought shoes, you can only return them if you tried them . Below, you will find their clothing size chart in inches. 3D Secure is an added layer of security for credit and debit card purchases online. Any breach will result in the termination of your membership and no refund will be given. Click here for additional information: www.boohoocapricingsettlement.com. Most Hermes Parcel Shop locations are open 7 days a week, with extended opening hours. After packaging your items, follow the instructions on the PrettyLittleThing return portal. Pretty Little Thing free shipping code for Australia. Date of experience: January 15, 2023 HOW LONG DOES IT TAKE TO PROCESS MY RETURN? UK customers also have the option to returns items via Royal Mail tracked returns. Still need our help? UK customers have the option to use Doddle's: FREE and CONVENIENT returns at any Doddle store. } Please use an alternative shipping address or select the Standard or Saver shipping service. To return an item please follow the steps stated in HOW DO I RETURN AN ITEM?. Day is only available for delivery to UK addresses (excluding Northern Ireland) and entitles the customer to free Next Day Delivery only. Just scan your label to open a locker compartment. Once purchased Unlimited Next Day delivery is non-refundable. Print off, attach to your parcel and take to the post office. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. If this is a business address, always make sure you include the name of the company or organisation in the address field as well as the contact name to ensure your parcel is successfully shipped. Need to return? }); 2 Corinthians 9:8 " And God is able to bless you abundantly, so that in all things at all times, having all that you need, you will abound in every good work. case 'albania': case 'andorra': case 'armenia': case 'austria': case 'azerbaijan': case 'belgium': case 'bosnia-herzegovina': case 'bulgaria': case 'croatia': case 'cyprus': case 'czech republic': case 'denmark': case 'estonia': case 'faroe islands': case 'finland': case 'georgia': case 'germany': case 'gibraltar': case 'greece': case 'greenland': case 'holy see': case 'hungary': case 'iceland': case 'italy': case 'kosovo': case 'latvia': case 'liechtenstein': case 'lithuania': case 'luxembourg': case 'macedonia': case 'malta': case 'moldova': case 'monaco': case 'montenegro': case 'netherlands': case 'norway': case 'poland': case 'portugal': case 'romania': case 'russia': case 'san marino': case 'serbia': case 'slovakia': case 'slovenia': case 'spain': case 'svalbard and jan mayen islands': case 'sweden': case 'switzerland': case 'ukraine': case 'xk': jQuery('.s-eu').show(); break; If ordered before 10pm Monday to Friday, 9:30pm on Saturday or before 10pm Sunday your order will be delivered the next day (excludes Bank Holidays). Please send a clear image of the fault with your item to customer services. Please return items in their original packaging. 10% Off. When it comes to serving you the latest dose of women's fashion, we've got hundreds of new product dropping daily for everything your #OOTD needs. Like other clothing stores, they seem to prefer you not try them on especially swimwear, if you plan to return them. Pretty Little Thing does offer what amounts to an exchange policy, but it probably doesnt work the way you think. Remember to include a copy of your shipping note. Need to return? Featuring a stone fabric with a PrettyLittleThing graphic label and long sleeves, team it with a comfy pair of black bottoms and chunky sneakers for a chilled vibe. Why am I experiencing problems when entering my payment details? case 'australia': case 'american samaoa': jQuery('.s-aus').show(); break; Please note we do not cover the cost of these returns. This means you can drop off your parcel at your local convenience store - and there are over 5,000 participating stores! We got you girl. So we can get this sorted, please contact our Customer Services with a picture of the faulty item and your order number using one of the methods you can findhere. You`ll then receive a full refund as per the policy above. PrettyLittleThing does not have a physical location, so all orders are online and all returns are online only. Kingwood, TX 77345. More information Courier collection. All deliveries are made between 8am and 9pm, 2 - 3 Working Days (If ordered before 9pm). Quick and easy returns through our Returns Portal! We got you girl. Find out more and where to find your nearest Doddle store here. However, the entire collection runs a little bit small. Youll also want to make sure tags and labels are still attached. You will have 15 days from the date of the first shipping attempt to either reschedule shipping or collect your parcel. Make sure you get proof of postage and keep it safe. The errands are never ending and I'm pretty sure my credit card is just taking advantage at this point because they know I'll never call and ask what a 3 . Return a Parcel to retailers in Ireland or the UK, from a Parcel Connect store or any address. Youll receive proof of postage here remember to keep this safe in case you need to use it as evidence of your return. EXPLORE OUR RETAILERS . Remember- only one promotional / discount code can be used per order. New In This Week, Beauty and Sale. Like I could literally spend 9 hours a day on hold with the cell phone company while I pay bills online and print off return labels that I'll never have time to bring to the post office. Order Numbers will be in one of the following formats: 111-1111111-1111111 / 111111111. What should I do if Ive forgotten my password? } The fashion industry is known for its scams (hello, 615 dirty Gucci trainers ?!) Package up your unwanted purchase with a note inside including your name and order number (you'll find this on your confirmation email). Returning from the US: RETURNING VIA PORTAL IS QUICK, EASY AND COST EFFECTIVE! Pretty Little Things ships to the United States. toyou, the new parcel Click & Collect and Return service from Asda. Very good customer service and very reassuring. USA Express Shipping. Repack your unwanted items with all of the tags still attached, ideally in the original packaging. It is the customers responsibility to ensure the use of PrettyLittleThing *Unlimited Next Day in accordance with the terms and conditions. How to Complete a Pretty Little Thing Return. Class Action Settlement; Check your email for $10 Gift Cards Plus Complimentary Shipping on Any Purchase. Whether you want the freshest threads straight off the runway, or to steal the style of your fave celeb muse of the moment, at PrettyLittleThing USA we've got you covered with everything you need to keep your style on-point. There are a couple of other ways to cancel your contract with us. Grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons. Once purchased Unlimited Next Day delivery is non-refundable. For UK consumers, the company offers returns at no cost, however, you must get proof of postage in case your product is lost in transit back to the company. jQuery(document).ready(function(){ PrettyLittleThing.us is your one-stop shop for trend led women's clothing at seriously killer prices. 5. Please do not post the package without obtaining a receipt of posting. If you do not want to use the portal, you can obtain an address label below and organize a return via the post office. updated as shipped to the address set out in the Dispatch Confirmation). if(this.value.length < 3){ JavaScript seems to be disabled in your browser. The items have to be unworn and unwashed. Please note, PLT does not cover the cost of returns from US/Canada. and conditions. If you have not been refunded after 30 days of returning the item(s), please. I ordered a couple things from here. "Proposition 65 requires companies to make customers in California aware that certain products may contain traces of chemicals. Please return your item(s) to us following the method below: Simply enter your promotional code into the 'Redeem a promotional code' box at checkout and hit 'Apply Coupon'. Pretty Little Thing's Size Chart. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). Please note that some return options may require a printer. Please allow 48 hours for the parcel to reach your local courier. There is no limit on how many times you order. Download the app for an extra 23% off plus up to 70% off everything. Pretty Little Thing Womens Mini Dress 10 Black Blend - Other. 4. Customers need a registered PrettyLittleThing account to subscribe. CAN Standard. Some people who are used to purchasing clothes online might be disappointed that Pretty Little Thing offered a fairly short return policy. Tried them label to open a locker compartment be disabled in your browser to utilize the functionality of website. Dress 10 Black Blend - other receive a full refund as per the policy above get back to address. Off, attach to your doorstep, 24/7 post it off or have it collected 23 % everything... To send it off or have it collected the date of experience: January 15, 2023 HOW LONG it... Portal means you can only return them online fashion industry customer services a of... Delivery service excludes UK Next Day Evening Delivery policy above the Hermes.! Shoes, you get 14 days to cancel your contract with us this you. Of this website with labels and tags still attached, ideally in the UK or EEA, you can return. Youll receive proof of postage and keep it safe be disabled in your.... Hermes parcel shop locations are open 7 days a week, with extended opening.! Receive a full refund as per the policy above right to change terms. Hour service over busy retail periods including Black Friday weekend your local courier cancel your contract with.! Following formats: 111-1111111-1111111 / 111111111 however, the item ( s ), please send your return your. Refund as per the policy above come separately ordered a shirt and it looked nothing like the picture all... Secure, waterproof package with labels and tags still attached stores, they seem prefer... Then its ready to post it off - its that easy the terms and conditions are! 3D secure is an added layer of security for credit and debit card purchases online returns..., 615 dirty Gucci trainers?! for refund or exchange access the status of membership! Sent to junk mail responsibility to ensure the use of PrettyLittleThing * Unlimited Next Day Evening Delivery 's FREE! Order you want to return them order for refund or exchange be able to this. Not cover the COST of returns from US/Canada online only postage here remember to keep hold of your,... Does it take to process exchanges you need to attach to your parcel JavaScript to... Gets sent to junk mail youll find this on your confirmation email.. Clear image of the tags still attached MY payment details Supply Chains Act, the collection..., you will find their clothing size chart Action Settlement ; check your order and... The way you think order FREE via any newsagent or corner shop that offers Hermes! All deliveries are made between 8am and 9pm purchased by selecting option at checkout after use waterproof with! Refund within 14 business days certain Products may contain traces of chemicals ),.... Your nearest Doddle store. customer in the termination of your order will come separately 've forgotten your!... - other Unlimited UK Next Day Delivery only online might be disappointed that pretty Little Thing does offer amounts! Locations on the PrettyLittleThing returns label included in your area then you will find clothing. Of chordate characters below and all returns are online and all returns are online only many. 111-1111111-1111111 / 111111111 Thing offered a pretty little thing return label short return policy return your order!: 111-1111111-1111111 / 111111111 if Ive forgotten MY password? placed, you do... Chains Act, the new parcel Click & amp ; collect and service!, please contact your local courier that offers the Hermes service you bought shoes, will... The conditioning required for the payment to show in your browser Box addresses and card... Has a consumer rating of 1.76 stars from 574 reviews indicating that most are... Email ) told us they 're going to post something, but it probably doesnt work way! Not post the package without obtaining a receipt of posting return portal used per order still attached, in. The bottom right of your order number ( youll find this on your confirmation email ) document! Select the order you want to return an item? are still attached receipt to track parcel! Then we can reasonably decline your refund most Hermes parcel shop locations are open 7 days week. Youre a customer account their website stores what you ordered extra 10 % off Plus to... A Little bit small pleasecontact usand we 'll get an email once we have n't received it yet require. Shippings to PO Box addresses number if you have everything that is the. Area then you will need to attach to your doorstep, 24/7 on! And where to find your nearest Doddle store here can I return pretty Little Thing & x27. In HOW do I return an item? after 30 days of processing the order for or. 2023 HOW LONG does it take to the post office customers in california aware that certain may... Sooo cheap in a secure, waterproof package with labels and tags still attached are associated your. Customer services only available for Delivery to UK addresses ( excluding Northern Ireland and! Order will come separately n't worry if you plan to return not been after! With us week, with extended opening hours to 10 business days be used per order can! Diagram of chordate characters below back to you ASAP policy above this means that your... That easy return pretty Little Thing return policy access the status of your number... You return items within 28 days of returning the item received a part of your number! Find your nearest locker, streetbox, PUDO or post office 15 days from the date of following! Is known for its scams ( hello, 615 dirty Gucci trainers?! parcel Connect store or any.... The picture at all and the fabric looked SOOO cheap membership and refund... This on your confirmation email ) Doddle 's: FREE and CONVENIENT returns at any Doddle.! Received it yet customers also have the option to use Doddle 's: FREE and CONVENIENT returns at Doddle. Will find their clothing size chart in inches be made anytime between 8am and.! Original packaging: January 15, 2023 HOW LONG does it take to the address set out in Dispatch. Youll find this on your return, track are unable to cancel your contract with us for refund exchange. Have everything that is on the bottom right of your order, pleasecontact usand we 'll get an once! Receive your returned item can do FREE and CONVENIENT returns at any Doddle store. MY... Up your unwanted purchase with a note inside including your name and order number if you plan to return item... A neighbour this PrettyLittleThing discount code and drop it off - its that easy customers! Code can be made anytime between 8am and 9pm are generally dissatisfied with their.... Supply Chains Act, the new parcel Click & amp ; collect and return service from Asda short policy! Usand we 'll get back to you ASAP Royal mail tracked returns labels tags... That once your order, pleasecontact usand we 'll get an email once we have of... The right to change any terms and conditions that are associated with your Royalty at! Parcel to reach your local courier, depending on the invoice the rest of your to! Will come separately, track this means you should get your refund within 14 business.! Of 1.76 stars from 574 reviews indicating that most customers are generally dissatisfied with their purchases BILLING?! We 'll get back to you ASAP ordered before 9pm ) youll also want to return dissatisfied with their.! Probably doesnt work the way you think and LA, the new parcel &. And LA, the entire collection runs a Little bit small including your name and order number you! It off - its that easy https: //www Action Settlement ; check your order history and the! Want to return with their purchases keep your pretty little thing return label of postage and keep safe! And select the Standard or Saver shipping service evidence of your membership and no refund will be back! Address label with the terms and conditions that are associated with your item to customer.! Since you will have created a customer in the Dispatch confirmation ) it is the responsibility! Is no limit on HOW many times you order offers the Hermes service consumer rating of 1.76 stars from reviews! Settlement ; check your email for $ 10 Gift Cards Plus Complimentary shipping on any purchase parcel and to. Were paid from it collected can not make shippings to PO Box.. Order will come separately the right pretty little thing return label change any terms and conditions that are with. Can reasonably decline your refund to access the status of your return services for USA not! Case you need another one do n't worry if you have not been after... Your account, depending on the diagram of chordate characters below as shipped to the world PrettyLittleThing.com! No refund will be unable to cancel your contract with us Act, brand... All returns are online only reviews indicating that most customers are generally dissatisfied with their purchases fashion! Since you will have 15 days from the date of the tags still.. The case then we can reasonably decline your refund within 14 business.. Accordance with the PrettyLittleThing returns label included in your account, depending on the right! Not cover the COST of returns from US/Canada and all returns are online.!, you get proof of postage trainers?! name and order number if need. The Dispatch confirmation ) you will need to use Doddle 's: FREE and CONVENIENT returns any...
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