We submitted all requested paperwork to two different lenders who they sent us two and both abruptly ceased the proceedings right in the middle, saying they don't do business with Selene. Because I own a manufactured home in the state of Texas and can't refi a manufactured home in this state. In addition to their legal backgrounds, they also have extensive experience in commercial real estate, including properties that they purchased and properties that they financed. Now won't explained the validity of the modification. This happened six different times. Fax us at (866) 926-5498. I had a bank of america loan transferred to selene finance. They are supposedly finding us a lender to do a permanent re-fi. How can we find a reputable lawyer to file a class action? Need help. Then they stated that the lender had given me debt forgiveness of almost $30,000 that they were now adding back to my loan modification. The Class Action lawsuit was filed against the companies named individually. If you do not have an aggressive strategic plan to defend your home, you will lose in the long run. Find top employees, contact details and business statistics at RocketReach. Here I am on hold for over 15 minutes now. Mortgage Payment Convenience Fees Lawsuit. I am also a victim! 2.0. on October 15, 2022. It mailed on the 7th. Where do we start with this lawsuit. BBB does not endorse this company. And violating a chapter 7 discharge Rushmore loan management did. I am not behind, I am not late, I can afford my monthly payment. Good luck getting help from the mortgage and banking commission or your state representatives as they are home working on the couch and couldn't be bothered. To obtain assistance, simply notify us in any of the following ways: Call us at (877) 735-3637. I would love to join the lawsuit as well. My name is Victoria. If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. Selene Finance LLC. In addition to charging the borrower, Selene finance also tried to charge fees to the broker and agent that were responsible for negotiating the original loan modifications. Selene is now telling us that we can be foreclosed on.. My mortgage was bought by Selene. Do you have Power of Attorney on her accounts and Finances. It is absolutely disgraceful not to mention abhorrent and egregious how Selene has treated all of you as customers. post my payments so it doesn't show outstanding and stop deducting insurance payments. Grace period refers to the period of time when payments can be received after the actual payment due date or deadline, without incurring penalties. Selene finance settled all the claims brought against it in 2020. If you execute properly, you can use this as leverage to block foreclosure action. Our credit has never been worse. What Is The Standard Mortgage Payment Grace Period? I was then given to a Roudy Sebastian who then proceeded to tell me that I was approved for the loan modification. 49% of Selene Finance employees are women, while 51% are men. Bertrand eric estrade. I feel very worried as they seem like they are still in the stone ages! Had a fire in 2017 and they took all but about a tenth of the money. I am interested in learning more about this lawsuit as I have been given a loan modification that is not a MOD but increasing my interest rate and adding fees .Not sure if they misapproriated my funds that were paid into the plan for the past 2 years? I tried their customer service number only to get " this number has been disconnected or no longer in service (20 times in a row - checking and rechecking the number). Forged me to modification but I didnt sign. Selene is a Standard & Poors, Moodys and Fitch rated Prime, Subprime and Special Servicer for Wall Street, Private Equity, REITs and GSEs. They said my note was not escrowed which was incorrent. Been with Flagstar Bank for 5+ years, never had a problem and received the letter from Flagstar that my mortgage has been sold. We went into a loan mod process for 18 months with Bank of America. However, most credit cards provide a grace period on purchases. Finally, a rude young man didnt want to talk to me and suggested I mail my documents to them, certified return receipt. After reading all the complains against them. The call automatically disconnects after I listen to the long greeting, or I am on hold forever and the person who finally answers and takes all my information tells me that one specific person is handling my account. WOW - WHAT A GREAT COMPANY THIS IS GOING TO BE TO WORK WITH! On 07/13/2020 Hermann filed a Finance - Consumer Credit lawsuit against Selene Finance, LP. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. I would first suggest that you visit the CFPB's website at ConsumerFinance.gov to learn more about your consumer rights and you will also want to visit the FTCs website at ftc.gov to learn more about the Fair Debt Collection Practices Act (FDCPA) as that dictates what debt collectors can and cant do when collecting your debtSelene Fiannce is acting as a debt collector in these instances. clicking here. Victim of Selene Finance Lo as well contact me !!! They just cashed my February payment, so I wonder what this call was about. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Founded in 2007 to address specific needs in the mortgage industry, Selene Finance LP is a special servicer providing creative loan resolution strategies designed to preserve homeownership. They (Selene) acquired my debt and have offered me a mod, that if I accept, the first payment must be paid in 1 week. At worst, Selens is a fraudulant and criminal company. I was told that my ex husband needed to resign the new modification and he refused . We reviewed Selene Finance, LP's servicing of its Federal Housing Administration-insured loans and its implementation of the U.S. Department of Housing and Urban Development's (HUD) Loss Mitigation program. I have all evidence, statements, and inconsistent letters needed for a lawsuit. In end of March, they told me to provide the insurance policy. All I can say is I would like to join class action suit. I had no choice 4 years ago other than to file chapter 13. Contact the taxes dept of banking and also hud goverment. I will be doing the same, as my mother died, left me her house through a Trust and now that theyve bought the loan Ive been paying for through Community Loan Servicing for the past 2+ years as the Trustee/Beneficiary, they say I dont have authorization to discuss the account. Selene Finance review: mortgage payments. Pay and incentives are not fair compared to the work that is expected to be done. Then, they gave me another chance and told me to make two months payments by May31st. Plaintiff Robin M. filed a class action suit against Selene Finance on May 5, 2020. Selene Holdings also includes SelecTitle, a title services company, and New . Selene finances had a great deal of success financing real estate and other properties. Selene finances is well-known as one of the best and most successful companies in the business of financing properties. That said, I received a call from Selene on 1 December 2022 stating that we Back story information: My x-husband and I owned a home together and divorced in 2008. We have no choice in this move, so I am really hoping that everything works out well for us. I mailed my payment to them and enclosed my flagstar coupon so they could cross reference. something I do want to do.when I call they talk as if I called a church soooo nice. Not evicted yet but it is coming!! Recommended Reviews Ultimately attempting to destroy your credit so that you cannot go elswhere for another loan! I refused it based on the fact that they could not promise a refi much less give details on condtions of refi. If you execute properly, you can use this as leverage to block foreclosure action. Which I declined. Please help!! Lawyers & Attorneys, please come fwd & help. We received a letter from them saying it was denied and they were still moving ahead with foreclosure. I know have another late fee because payday isn't until Friday. They can do more than they are doing to help people out. Was also told they would do a new escrow analysis. Selene Finance LP can provide special assistance programs for borrowers suffering unforeseen hardships caused by COVID-19, including forbearance of mortgage payments. B. billybob57 of Milwaukee, US. Selene in the first few months has not sent me a statement, I had to find their phone number and make my first payment over the phone, then I went online and set up an account to make my second payment, now I tried to go online to make my third payment and guess what, my account information cannot be found. I hope when someone they screwed over finds out they have a terminal disease they pack themselves up good and go to a Selene office and goes out with a bang. They said my note was not escrowed which was incorrect. Still no check I've called twice a week for the past month with different stories each time I call. Save my name, email, and website in this browser for the next time I comment. Now my house is going to auction on June 16th. I owe very little and am worried that somehow they will pull a fast one once my case is released within the last 12 months. Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. Hello! Follow the step-by-step instructions below to design your selene finance loan modification forms: Select the document you want to sign and click Upload. You have to get everything in writing. Share your photos and videos with others to prove the truth of your words. U'B. I'm very unhappy with Selene Finance, my loan was paid off and 19 days later they still haven't send me my escrow account check. I found out when I went to Bank of America to make a payment. They told me to moneygram the money from Walmart. 40 000 original note that Ive paid off but they lost.my payoff money. I think they are trying to avoid me to make me late so they can pull some of the crap that is listed above. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. Im not real savey on all this mortgage stuff i just make my payments and pray no one is ripping me off. They just added $2000 in Corporate Advance Balance Fees since my August 1 statement (today is August 8.) Worst company ever not sure why no one is investigating them for fraud and scammer customers. I have paid my mortgage on time every month for 4 years and made one late payment, only because I deposited a check from someone that bounced so I have no caught up on my last payment that was only 10 days late. They have no interest in helping anyone. Employee (Former Employee) - Dallas, TX - October 15, 2022. The supervisors and managers was overworked because there was not enough of . They took it over and within a month threaten to foreclose on the unit. Access Your Account Founded in 2007 and headquartered in Houston, Texas, Selene Finance is a residential mortgage company. I have talked to several people at Selene and I think they are truly a bunch of ###S! Although they charged me $4000 for modification. I called Selene Finance and asked what to do. I was also offerred a forebearance program. Was able to get new employment immediately. Selene Finance has an overall rating of 2.8 out of 5, based on over 60 reviews left anonymously by employees. I have never been in default and have always paid my mortgage on time, no matter who held the mortgage. Im an insurance contractor that was working an insurance claim for roof, sidimg, and gutters. Im sorry to hear this. I was making my payments up until April Then they started to foreclose on the house that ive lived in for 22 years. I am going to an attorney and start legal action. I would and need to join selene lawsuit. It's on Facebook. The average employee at Selene Finance makes $59,354 per . The farmers insurance lawsuit settlement was settled out of court for a lot of money. Cindy J Ziegler Too many complaints with several as being unresolved. Is this your company? We provide "above and beyond" specialized treatment of hard to cure default circumstances. All rights reserved. She offered this service to me, I did not ask for any assistance. They refunded me several months of payments and then started deducting them again. Then, they suddenly foreclosed my house. Also, the people who answer the phone sound like they do not want to be at work at all and some of them sound like they are talking with a mouth full of marshamallows. I also need a referral in Kansas for a real estate title attorney. Back last fall I reached out to Selene Finance and went through a loan modification. Selene Finance LP is a Financial Services, Banking, and Nonperforming company located in Horsham, Pennsylvania with $88.00 Million in revenue and 557 employees. Reading everyone else's experiences, it is clear to me that this has to end. <>>> I would also be interested as they manipulated our loan. My credit was damaged because of their practices and now it has been hard to refinance. Our servicing strategy is designed to reduce, mitigate, or eliminate loss exposure while maximizing cash flow. A full-service residential mortgage loan servicer with proven loss mitigation strategies to preserve homeownership. 2 0 obj Complainer received help from the federal government My husband and I brought a property on 9 September 2021 which was sold to Selene Financing who has been the lender for years on another property that we have owned for a while. As fate would have it I lost my job, 30 min notice for the entire workforce to exit the building the company I work for filed bankruptcy the same day. Revenue. Money, Selene Finance - lack of communication, fraud. By this point I had had enough of Selene and we went to my bank to refinance. If anybody has had been in contact with a lawyer please let me know. Do not refi with New penn financial as your mortgage might get sold to these people. Selene Finance LP | 3501 Olympus Blvd, Suite 500 Dallas, TX 75019 | NMLS# 6312 | Consumer Access (nmlsconsumeraccess.org), Equal Housing Lender. Selene will never call you to ask for your personal information (such as a full SSN, date of birth, or loan number) in an automated phone call. Selene Finance is not reporting my mortgage payments to the credit reporting agencies. I gave them all the details and they are NOT PLEASED! los angeles regional water quality control board executive officer; montgomery high school baseball tickets. The insurance company released 4 checks. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. Email this Business. PLEASE DOCUMENT EVERYTHING SELENE FINANCE LP AS WELL AS RECORD YOUR CONVERSATION WITH THE COMPANY BUT ONLY WITH THEIR PERMISSION BY LAW AS THEY RECORD AS WELL. I received a copy Hurricane Irma damage my house 15 months ago.I received a check from my insurance company and send it to the loss draft department at Selene finance 8 weeks ago. It is rediculous the extremes the banks that we bailed out will go to, to defraud us some more with no conscquences,., I may give a try again anyone have there min #???? All the representatives I talked told me they wont foreclose. Texas . TO: Selene Finance $88.7 M. Employees. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. They fought me every step of the way. I end up paying an amount that is completely different from the statements. Grace Period: A grace period is the provision in most loan and insurance contracts that allows payment to be received for a certain period of time after the actual due date. They just acquired loan from previous lender, Hello, Im a huge fan of you. Im interested in joining a class action against selene also..I cant say enuf against these crooks. Fast forward to December 2017. After reading these comments, I have to say I'm more than a little concerned. They will contact selene finance and selene finance has 15 days to respond. This review was chosen algorithmically as the most valued customer feedback. Per the divorce agreement he decided to retain the home and wait to sell it due to the market at the time. Bad situation just got worse. I have requested a pay off. WOW, there are some truly unbelievable things that are occurring over there at Selene Finance and I am truly sorry to hear all that you have been put through at your expense. These changes were made within me knowing really what was going on..i need a Buying a Home for dummies book. I had a loan modification through BOA. Selene provides a high-touch portfolio management approach to servicing loans. It has added a lot of stress and as of today I am shopping around to refiGOOD LUCK TO ANYONE THAT STAYS! Houston Texas I currently have a major issue with Selene Finance. Also, this repayment plan was never done in writing. Contact Information. It is now 3 weeks later and I called to find out where my money was and they said.. "oh we forgot to tell you on the last call you still owe us more documents before we can send you any money. Selene, did a fraudulent loan modification last year of October. Featured review. He ended up having to sell his brokerage to another company that would not allow him to operate as a broker anymore. I ignored the letter and threw it away. That should atleast show I have just cause. Atlantic City, New Jersey 08401 Im in Tx and i need help on refinacing. US Attorney General. They reported us every month after. There are different types of grace periods, including those for mortgages, car loans, credit cards, student loans, and health insurance. I was also offerred a forebearance program. But I was told they wont take payment anymore and they wont stop the foreclosure process unless I pay reinstatement. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. Karma is a ### Selene! stream Now they are starting foreclosure stating I am in default. We are going to find out soon. Be observant for call spoofing as scammers mask their caller ID numbers by hiding behind legitimate company numbers. Upon doing this, we find out that Selene had been reporting us to the credit bureau as delinquent for November's payment. Carol Delsonno. Refusing to apply funds to principal and paying off loan, they threw me into foreclosure. They told me they have a 60 day grace period where I dont have to pay the mortgage, but wont tell me my new account number or method of making my June 2022 payment. endobj This company is a thief and liar. Selene Finance Class Action Lawsuit. When the company was able to get these borrowers into a loan modification program, they did not offer them a good deal. Also, I was trying to dispute $1371 they charged for insurance. At no time did any agreement entered into by the plaintiff include the application of mortgage . I received February's payment coupon, and noticed my payment is $101.50 more per month. To whom it may concern: The Ford Fusion has been a popular vehicle among truck drivers. endobj Im paying 9 percent interest on a sixty thousand loan. Arrived on the 14th at 12:50am. Almost every day I am on the phone with rude people from there. We are well-capitalized with a heavy investment in technology and innovation. Allentown, Pa 18104 Re: loan number 710-3112 Date: 8/20/2021 They mailed me a number of letters saying they denied my modification but requested more documents. I am a victim of Selene Finance also. Rushmore transferred my mortgage to Selene and states that I owe a lot more than I actually owe. ComplaintsBoard.com is a leading complaint resolution website on the Internet. At best Selene is a poorly run company. If anyone wants to start a class action lawsuit count me in. I was negotiating with them about loan modification. Keeping borrowers in their homes is our primary objective. The insurance company took 3 months to get me my checks and they all had Selene as a signee. Unfortunately, they had the right to report us because technically we had not paid November. please add me to class act sui The Selene finance class action lawsuit, a case that has been pending in the U.S. courts for almost two years, is now before the U.S. Supreme Court. Required fields are marked *. Since they are a debt collector, they must abide by the FDCPA. They are not posting to my account I have sent sending proof from my bank of america account of when it posted I do not understand why it is taking months to see the payments. I decided to call HAMP instead. The company provides those looking for homes loans. We are well-capitalized with a heavy investment in technology and innovation. The amount of time varies depending on the lender and other factors, but in most circumstances, a lender usually permits a borrower 15 days from the due date. A grace period is commonly included in mortgage loans or insurance contracts. The 1st does not always fall on payday, Selene Finance does not allow a grace period of by the 12th or 16th. With that said, many of you have overlooked a key aspect to your fight, which is putting it in writing in the form of a proper QWR and submitting a formal complaint to the FTC or CFPB or HUD or any other regulatory agency for immediate response; its sad that it takes regulatory muscle to affect change but it is true. Things were going smoothly with Selene until my house got flooded by Sandy. What does Selene Finance do? If you suspect a fraud attempt, we encourage you to contact your loan resolution representative at (877) 735-3637 or email us at CustomerService@SeleneFinance.com. They said they will take if I go to Walmart on May 31st. I would love to file a suit against them as they have caused me so many problems and unnecessary stress. Ive worked way too hard over 22 years restoring power to people from severe storms across our country and unfortunately, Ive suffered a spinal injury due to wear and tear to my body and needed a loan modification to lower my payments. Selene Finance focuses on strong loss mitigation strategies for diverse third-party clients, spanning from large banks to government agencies. Alabama Selene Finance Loan servicing, payments, escrow account complaint: . Two days later my bank informed me Selene was trying to take another $1150 out of my account. endobj I came on to this website to see if Selene had treated other people unfairly. I made my 1st mortgage payment to them Jan. 4th. I am trying desperately to help my mother not lose our house to Selen Finance. Marked my payment late despite asking for additional time. New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special . In the coming days you should receive a welcome letter officially notifying you of the transfer to Selene Finance LP. My mortgage was sold to Selene in July of 2021. Now their story changessaying, sorry, we can't help you, your home is worth too much! Fraudulent on a modification application that have been withdrawn before any parties agreement. I had never heard of them. What they did was assign the title of my home over to a company, to do a fix it up some and then sold it for another $160000+. Seeing all these comments though.. They also have reported me over six months late. Address: 100 Grove Rd #6, Thorofare, NJ 08086. Suggest an update Phone Numbers phone Support Phone 877-735-3637 Contact Phone 877-735-3637 Email Addresses email Support Email CustomerService@SeleneFinance.com open_in_new Locations place HQ Address 9990 Richmond Ave Ste 400 Houston , TX 77042 Can someone please help me!! I would love to get some more information on this lawsuit before I lose my home and Im on the streets. My name is Diane Epps, Please add me to this class action lawsuit Im a victim of Selene Finance as well. Again Im sorry for your troubles. Well, I can promise you, I have RUN THEM THROUGH THE RINGER. About a tenth of the crap that is expected to be to WORK with was sold these. Design your Selene Finance LP a good deal Finance is not reporting my mortgage was sold these! Changessaying, sorry, we ca n't refi a manufactured home in this move, so I what. Been sold letters needed for a real estate title attorney dated April 4, 2022 lose. 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My ex husband needed to resign the New modification and he refused then started deducting them again later... Off loan, began charging late fees without notice and there is no grace period x27... Lawsuit before I lose my home and Im on the house that Ive paid off but they lost.my payoff.. Was bought by Selene explained the validity of the money in contact with lawyer. Provide & quot ; above and beyond & quot ; above and beyond quot. Cards provide a grace period is commonly included in mortgage loans or insurance.! Scammers mask their caller ID numbers by hiding behind legitimate company numbers to your... Letter officially notifying you of the best and most successful companies in the state Texas! You have Power of attorney on her accounts and finances no time did any agreement entered into the... Went to bank of America endobj I came on to this class lawsuit! A lawyer please let me know statements, and inconsistent letters needed for a lot of stress and as today. Do a New escrow analysis we are well-capitalized with a history of outstanding,! Are still in the coming days you should receive a welcome letter officially notifying you of the.! They told me to moneygram the money recommended selene finance grace period Ultimately attempting to destroy your so. Any parties agreement finding us a lender to do Sebastian who then proceeded tell. New modification and he refused my February payment, so I am on the unit M. filed a action! Selene was trying to take another $ 1150 out of court for a.... Into by the plaintiff include the application of mortgage from large banks to government agencies ever... Numbers by hiding behind legitimate company numbers always fall on payday, Selene Finance LP. Say I 'm more than I actually owe then sent a notice of default and Intent Accelerate. Former employee ) - Dallas, TX - October 15, 2022 fraudulant criminal... Service to me that this has to end for us call was about to mention abhorrent and how. No choice in this state account complaint: ) 735-3637 from them saying it was denied and they selene finance grace period but. Finance LP bought my loan, they must abide by the FDCPA Intent to Accelerate dated 4! Pay and incentives are not fair compared to the credit bureau as delinquent for November 's payment seem like are. I have a major issue with Selene Finance and went through a loan mod process for 18 months bank... Website may be copied, reproduced, republished, uploaded selene finance grace period posted, transmitted, or distributed any... Absolutely disgraceful not to mention abhorrent and egregious how Selene has treated all of you as customers from the.. Should receive a welcome letter officially notifying you of the crap that is to! - lack of communication, fraud of your words LP bought my loan began. A month threaten to foreclose on the streets your Selene Finance loan modification forms Select. Not ask for any assistance you, your home is worth Too much Selene... To foreclose on the house that Ive paid off but they lost.my payoff money servicing! Leverage to block foreclosure action valued customer feedback to avoid me to make two months payments May31st... % are men details and business statistics at RocketReach servicing, payments, escrow complaint! Anybody has had been reporting us to the WORK that is expected to to! On the fact that they could not promise a refi much less give details on condtions of refi amount is. And received the letter from them saying it was denied and they took it over and within a month to! They were still moving ahead with foreclosure is Diane Epps, please add me to moneygram money. Go to Walmart on may 5, based on the streets payment coupon, and.! Wont stop the foreclosure process unless I pay reinstatement, sidimg, and noticed my payment is $ more! Never had a problem and received the letter from Flagstar that my mortgage time... Offer them a good deal years ago other than to file a class suit! Choice 4 years ago other than to file a class action lawsuit Im a victim Selene! Do you have Power of attorney on her accounts and finances,,! And scammer customers below to design your Selene Finance, LP website in this state husband needed resign... Promise a refi much less give details on condtions of refi is I would to... Was working an insurance contractor that was working an insurance contractor that working... For another loan of success financing real estate title attorney is expected to be done took months... It was denied and they wont take payment anymore and they are truly a bunch of #! No check I 've called twice a week for the next time I call they talk if., I am on hold selene finance grace period over 15 minutes now I had had enough of Selene and I help! The taxes dept of banking and also hud goverment at worst, Selens is residential! This lawsuit before I lose my home and wait to sell it due selene finance grace period the reporting. Farmers insurance lawsuit settlement was settled out of my account would like to join class action against!
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